It takes a lot for me to stop loving a brand that I'm really enamored of. But Apple has managed to do it to me with this lemon of a MacBook Pro that I'm toting around. Sure, I know, buying a first generation anything is risky. But it shouldn't be this much of a disaster.
I can live with the nuclear heat and resulting inability to put it on my lap without a pillow and a lapdesk shielding my legs.
I can live with the significant weight of lugging it around.
I can live with the less-than-state-of-the-art graphics, and the limited memory capacity (2GB max), and the loud fans.
I've even been managing to forgive the increasingly flaky wake-from-sleep behavior. (Sometimes it wakes, sometimes it doesn't. Sometimes it wakes, and after I log in the screen goes black. Sometimes it goes to sleep when I close it, sometimes it doesnt.)
But I simply cannot live with the completely unreliable wifi. It's been going on for a long time, and I first documented here in May. But it's gone from bad to worse. In the past two months I've had the following replaced:
- Airport card
- Logic board
- DVD drive
- Hard drive
Did any of that work? Nope. If anything, it's worse now. I can't pick up a wifi signal in 90% of the locations on campus that everyone else can use--including my office, my classrooms, and the conference rooms. And the last straw is that now I can't even get a consistent connection at home, where it used to give me poor but serviceable reception. Now I can pick up the signal (two bars from 20 feet away from router), but although the signal doesn't drop, I lose my ability to talk to the network every 5-10 minutes. (This doesn't happen to any of the other computers in the house--a MacBook and three PCs--or when I'm connected via Ethernet.)
I'm at a loss as to what to do next. Our tech guys want me to send it back to our Apple-authorized tech person again, but what's she going to do? What's left to replace? The display, I guess, since that's where the antenna is. But I'm dubious about getting this machine to work properly, ever. And as I result, I'm pretty well over my 20+ year infatuation with Apple. Buy an iPhone? I think not. Replace this MacBook Pro with another one when I'm up for a new machine next year? Unlikely.
I'm blogging this less as a warning to others, and more as a probably useless attempt to get Apple to notice that they're slowly alienating some of their very best customers. But you know, I don't think they really care about that any more. Which just makes it worse. :(