For some time now, this site has been hosted by Total Choice Hosting. As soon as I get home from this trip, that’s going to change.
Careful readers will note that a full week’s worth of entries and comments have disappeared from the site. Apparently the server on which mamamusings is hosted had a hard crash—which can happen anywhere, I know.
However, the most recent backup from which they were able to restore was a full week old.
That’s mind-bogglingly irresponsible. Thank god I don’t host any business-critical data on that site, or transaction data. I’ve lost a week of intensive content-creation, however, which is infuriating.
The saving grace? Bloglines still had the posts, and I’ve grabbed them in HTML format and will recreate them tomorrow.
Apologies for the lost comments, or any broken links that may result.
And if you’re using Total Choice, let this be a warning to you to be backing up your own data on a daily basis, since clearly they’re unable to do so. :(
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I've moved all of my sites but bwoa.net off of their hosting. It's just become a pain and I was offered free hosting by a friend, so I've moved. Sorry to hear you lost the data, though. Weekly back-ups is definitely not industry standard.
What is Bloglines and how does that work?
Elsis : Bloglines is a web-based news aggregator. See http://www.bloglines.com.
What bothered me about it -- though I think we had different server crashes on different days -- wasn't the loss of data, because I have a daily backup. It's the total lack of keeping their clients informed. They have a forum with a link to the status of each server -- it took them hours to update it, and it's not been updated since them. There was no email sent, certainly. And my help tickets get poor response -- hours and hours before I get some generic response. At this point I cannot ftp in, or access cpanel, so I can't fix anything on my own (or make more backups).
And, of course, their "live support" has been offline since this happened, so I cannot get any speedier resolutions.
Their reliability is usually good. Their tech support sucks.
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